Surface Print: Where Heritage Wallcovering Craft Meets Digital Production and Innovation


The Challenge: Standing Firm as the Industry Shifts

The wallpaper landscape has changed dramatically.

Digital printing has lowered the barrier to entry, spawning countless direct-to-consumer brands and pushing much of the market towards faster, cheaper production.

At the same time, manufacturing in the UK has grown steadily harder - rising minimum wage, national insurance, energy and substrate costs all bear down on margins.

Surface Print have embraced all of these challenges - and stand resolutely prepared for the future.

WRITTEN BY FESPA TEXTILE AMBASSADOR DEBBIE MCKEEGAN


Surface Print, a fourth-generation family business based in Lancashire, has built its reputation by refusing to choose between tradition and technology. Facing rising UK manufacturing costs and an industry increasingly drawn to fast digital production, the company invested over £2.6 million in both a state-of-the-art hybrid analogue machine and next-generation HP digital presses.

The result: a distinctive dual capability that lets premium interior brands specify the perfect print method for every design, backed by robust sustainability credentials and a thriving own-brand, 1838 Wallcoverings.


A Legacy Written on the Wall

The family’s roots in the wallcovering industry date back to the 1880s. Great-grandfather Walter Watson entered the wallpaper trade at what would become Crown Wallpapers in Darwen, and four generations of Watsons have followed. In 1990, John Watson struck out to found Surface Print Limited. Today, James Watson and his sister Abigail lead a team of roughly 70 people in Clayton-le-Moors, Lancashire - a workforce James describes, without hesitation, as "one big family."

That heritage matters in an industry where style and ambience are the true commodities. As President of the International Wallpaper Association (a role his grandfather held back in the 1950s), James occupies a rare vantage point on the wider wallcovering sector. His perspective is clear: the wall is an opportunity to display art, and a wallcovering is an art form in its own right.

The Challenge: Standing Firm as the Industry Shifts

The wallpaper landscape has changed dramatically. Digital printing has lowered the barrier to entry, spawning countless direct-to-consumer brands and pushing much of the market towards faster, cheaper production. At the same time, manufacturing in the UK has grown steadily harder - rising minimum wage, national insurance, energy and substrate costs, all bear down on margins.

For a business rooted in traditional craftsmanship, the temptation to follow the industry towards high-speed volume digital was real. But volume comes at a price. Faster digital machines, James notes, often sacrifice print quality and colour strength. Chasing that market would mean abandoning the very thing that makes Surface Print distinctive: its ability to deliver the depth, texture and "hand-painted" character that discerning luxury brands demand.

The challenge, then, was not simply survival. It was how to preserve an artisanal heritage while remaining commercially competitive, and how to make traditional and digital techniques work in concert rather than opposition.


The Solution: Investing in Both Worlds: Surface Print's answer was to invest decisively in both ends of the spectrum.

Championing traditional craft. Three years ago, the company committed over £2 million to a hybrid rotary screen/gravure machine — built, fittingly, by Emerson & Renwick just five minutes away in Accrington. Its six stations can each perform either screen or gravure printing, filling the last two traditional techniques missing from the company's repertoire. At a time when almost no one invests in analogue machinery, it was a bold statement of intent. It also secured the future of surface printing itself: a mechanical process dating to 1838 that uses opaque inks to create a hand-painted effect digital methods simply cannot replicate.

Pushing digital forward. More recently, the company invested nearly £600,000 in three new HP large-format machines, taking its digital fleet to six. These fourth-generation presses bring improved ink quality, greater efficiency and white-ink capability - opening up specialist surface effects and the expensive, exquisite substrates that high-end brands crave, from grass-cloth and linen to silk and cork.

Advising, not just printing. Crucially, Surface Print positions itself as a specialist third-party printer that guides clients to the right method for each design. Nothing here is about the cheapest route to production; it is about the best possible result. That consultative expertise - recommending surface, surflex, screen or digital - is precisely what third-party customers value most.

Embracing technology sensibly. James treats AI as a tool, not an originator. ChatGPT supports administration, AI note-takers summarise board meetings, and data analysis is steadily filtering into operation systems. Design, however, remains firmly human - protecting both creative integrity and copyright.

Building a sustainable foundation. ISO 14001 accreditation focused the entire factory on environmental performance. Solar panels now generate around a quarter of annual electricity consumption, with an industrial boiler replacement underway to cut gas use and rainwater harvesting and water-recirculation projects to follow.


Looking Ahead: The Future of Surface Design

Surface Print's story points to a wider truth about the wallcovering and interior decoration industries. Digital speeds will keep rising, and AI will continue to make operations leaner and smarter. Yet the romance, heritage and craftsmanship of surface printing cannot be prompted into existence - and that is exactly why some traditional customers are returning to analogue methods. In a market where consumers increasingly buy into the story behind a product, authenticity has become a genuine competitive advantage.

For James and Abigail Watson, the path forward blends both worlds: constant investment in digital technology and efficiency, alongside an unwavering commitment to the artisanal techniques that have defined the family for four generations. It is a clear-eyed vision - one that treats style, substrate and technique as inseparable ingredients of a truly beautiful wallcovering.

Listen to the Podcast here:



Previous
Previous

The Textile Reset: What Industrial-Scale Digital Textile Production Really Looks Like

Next
Next

CASE STUDY: How Marimekko Turned Bold Prints Into a Global Blueprint - from the banks of the Seine to the markets of Asia-Pacific